Yo, kids, Mr C here. First up, big apologies to the traditionalists for replying to your letters via social media rather than my usual puffin-quill and ink. My elves are too busy with GDPR compliance to lick stamps

In 2016, an AI program called AlphaGo beat the world champion at the board game Go. At one point, AlphaGo made a decision which baffled everyone but turned out to be the winning move.

So what to make of the correspondence published yesterday by the Solicitors Regulation Authority about its dealings with the government over the Leigh Day case?

Why not use this new age of technology to represent your client in court by simply logging on? However, with representation conducted from the privacy of your own space, just how ‘open’ might this process be?

I’ve been in the midst of change for most of my career. Change was the unintended consequence of getting into PI. Change became intentional when I stepped into a senior operational role.