Law firms are facing growing pressure to place greater focus on client experience or risk falling behind in an increasingly competitive legal market.

Many firms are being forced to reassess where growth will come from. Increasingly, the answer lies in operational excellence: creating capacity from existing teams.

We want to see law firms start taking AML compliance as seriously as it deserves. This means treating it not as a tick-box exercise or a procedural necessity, but as a serious part of company culture.

Later-life divorce, often described as ‘silver splitter’ or ‘grey divorce’ cases, is no longer a marginal feature of family law practice. It challenges long-standing assumptions about how divorce work is done.

As I prepare to hand over the mantle of chair of The Solicitor’s Charity next month, it doesn’t feel like an end. Instead, it feels like a wonderful journey.