Whilst governments and the biggest companies have used Lean Six Sigma and benefitted from it, the legal sector has lagged behind. Now it needs to understand the ‘how’ and ‘why’ of what it does.

The legal profession post-pandemic is entirely different from the situation two years ago. The days of attracting talent with the “corner office and an excellent salary” are over.

How can we have harmony between estate agents and conveyancers? Is the love lost between the two industries or by this year’s Valentine’s Day, will there be some amour shared?

With nine in every 10 claimants still seeking representation to help them navigate the OIC portal – supposedly designed so they wouldn’t need help – it doesn’t seem to have been a success.

What businesses need to be doing, large and small, is showing that our everyday decisions include questioning and understanding sustainability and trying to bring suppliers with us.