How law firms can overcome the top five operational challenges
It’s adapting and refocusing people’s behaviours and habits that is a key obstacle to maximising value from legal tech investments, which will then help to better manage the other organisational challenges
Law firm mergers: What are the ingredients for success?
In my experience, the biggest mistake when it comes to law firm mergers isn’t negotiating a deal, it is blending cultures. As Peter Drucker once said: “Culture kills strategy for breakfast.”
A SLAPP in the face – but is there a fundamental paradox?
The allegation is that strategic lawsuits against public participation (SLAPPs) are used by the rich and powerful to protect their reputation and to gag those who would expose them.
What does 21st century client service mean to the client?
I don’t think I ever heard the phrase ‘client service’ while I was at law school (indeed, probably not for several years afterwards). But the litigation service that law firms are providing to their clients fit for purpose?
Microsoft 365’s dirty little secret
Microsoft 365 (formerly called Office 365) is one of the most widely used cloud services in the world, controlling around 48% of the market share for major office suites.
