
Charting a new course for publicly funded legal services
The current Legal Aid Agency model is inherently flawed and it goes beyond mere data breaches – it cannot innovatively respond to increasing challenges.

Preparing people for the pace of technological change
While technology often dominates the conversation, I believe the most important challenge facing law firms is not adopting new tools – it is preparing people to adapt alongside them.

Reorientation in the AI era must begin with the client
Much of the discussion about AI in the legal industry focuses on technology: which tools to adopt and which tasks might get automated. But this misses the deeper story.

Awaab’s Law phase 2: New hazards council tenants can now claim for
The conversation on housing disrepair is moving beyond damp and mould alone. With the rollout of phase 2 of Awaab’s Law, the scope of issues covered is expanding significantly,

Beyond PCP: Can regulators and lawyers work better together next time?
Nearly a decade after the Financial Conduct Authority began investigating the car finance industry, the story of the PCP commission scandal is still unfinished.








