What’s your problem? The cause of complaints and how to resolve them
In today’s digital age, where review sites and social media platforms abound, it’s never been easier to vent, and negative feedback can have serious consequences.
Navigating M&A in PI and clin neg: The changing game
Consolidation has swept the PI and clinical negligence markets, accelerating mergers and acquisitions. The entry of private equity, once seen as unlikely in claimant work, changed the game.
Physical access to the courts needs to be improved
We try and use the law to mend and heal them. Being made uncomfortable in court because buildings are not properly adapted or equipped makes an already challenging day even more difficult.
The end of Google’s dominance: A new era in search
The rise of alternative search platforms like TikTok, the emergence of AI-driven tools like ChatGPT, and the development of federated search by Apple are signalling the end of Google’s unchallenged reign.
Time to get real: Why authenticity should be at the heart of your marketing
Authenticity is becoming an increasingly important part of marketing. Glossy adverts are no longer enough; these days consumers want to connect with brands on a more personal level.
