10 January 2019

PR: fee-earner or fee-drainer?

For me the greatest challenge has always been, and continues to be, how to demonstrate the value of PR. I was once told I would not get some partners’ attention because I was a fee-drainer, not a fee-earner.

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2 January 2019

Creating a mentally healthy workplace

There is a strong proven business case for law firms to promote good physical and mental health for all staff – it leads to greater productivity, better morale, better retention and reduced sickness absence.

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21 December 2018


Yo, kids, Mr C here. First up, big apologies to the traditionalists for replying to your letters via social media rather than my usual puffin-quill and ink. My elves are too busy with GDPR compliance to lick stamps

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18 December 2018

Why we need robot rules

In 2016, an AI program called AlphaGo beat the world champion at the board game Go. At one point, AlphaGo made a decision which baffled everyone but turned out to be the winning move.

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14 December 2018

The Leigh Day Letters: Looking for the smoking gun

So what to make of the correspondence published yesterday by the Solicitors Regulation Authority about its dealings with the government over the Leigh Day case?

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