Why enterprise law firms need custom workflows

By Legal Futures Associate SOS Legal

What is a legal workflow?

A legal workflow is a series of standardised tasks and actions designed to navigate processes within a legal matter. Workflows exist to replace mundane, resource-draining administrative duties. Integrated into your legal software, they effortlessly link related tasks, allowing for streamlined execution with just a few clicks. Workflows may be used for managing entire legal cases, or for assisting in specific tasks.

The significance of custom workflows in enterprise law firms

Enterprise law firms are diverse, managing a multitude of cases spanning various practice areas. The heterogeneous nature of enterprise firms often leads to intricate workflows that can become challenging to manage manually. The need for software that allows for customisable workflows becomes apparent as large firms aim to adapt to their unique caseloads and business strategies. Custom workflows are built from the ground up, integrating seamlessly with existing systems and practices.

These workflows improve the way tasks are assigned, tracked, and executed. A custom workflow can automate routine tasks, ensuring they are carried out consistently and reduces the risk of human error. Furthermore, they can facilitate better resource allocation, ensuring that the right people are assigned to the right tasks.

Enhanced efficiency and consistency

Custom workflows enhance efficiency. Manual tasks that were once time-consuming are now streamlined, allowing fee earners to dedicate their time to higher-value activities that require their expertise. Workflows also introduce a level of consistency that is crucial in maintaining the firm’s reputation and credibility.

Client-centric approach

Custom workflows extend their advantages to client interactions as well. With a more efficient backend, fee earners have more time to dedicate to nurturing client relationships. Tasks that once involved administrative work can now be redirected towards providing strategic counsel.

Adapting to change

A major advantage of custom workflows is their adaptability. As the legal landscape continues to evolve, a firm’s requirements are likely to change. Custom workflows are designed to be flexible, making it possible to modify and refine processes in response to new regulations, client demands, or internal shifts, without disrupting operations.

Embracing innovation

 Custom workflows synergise with innovative legal software. Integrated case management systems can automate workflow steps, seamlessly moving cases through their lifecycle.

As enterprise law firms navigate the complexities of the legal industry, custom workflows prove to be advantageous in improving efficiency, precision, and client-centricity. To further explore the advantages of customisable workflows and legal software as a whole, download “The Advantages of Fully Customisable Software ” whitepaper, available at SOS Legal.


If you are looking to get more from your workflows, talk to one of the team today and request a free demo.


Associate News is provided by Legal Futures Associates.
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