We don’t stop at search, we start with service

Thames Water Property SearchesThames Water Property Searches always start with service that is second to none. That’s because our customers’ happiness always comes first. The busy individuals who use Thames Water Property Searches know that they are more than just a number. With us, you are guaranteed a professional service with a personal touch, through bespoke residential and commercial property search packages precisely tailored to your specific needs.

Each and every customer is understood and valued, and we are steadfast in our support. Whether that’s through the expert advice delivered by our experienced and knowledgeable staff; our user friendly and intuitive website where you can carry out your searches swiftly and without hassle; or the CPD training offered for free, to all our customers. We can be relied upon to stop at nothing in delivering the service you deserve.

Our teams are dedicated to customer satisfaction. If an issue arises, we will take the time to support you and your firm at every turn. Search through us and you know that help is always at hand, if and when it’s needed. It’s just a few clicks away through the live chat window (open 9am to 5pm, Monday to Friday); via our website contact form or at the end of the phone.

At Thames Water Property Searches it’s not just about providing the searches – we also know that the devil is in the detail. Our staff have a full and comprehensive understanding of the complex and detailed information contained within each search. This knowledge of the nitty gritty gives us the edge over our competitors. We also know when it’s time to stop and get our partner experts from our search suppliers involved.

We’re passionate about customer service and our dedication to training is an integral part of this. That’s because we know that our customers are as keen to learn and grow as we are. CPD training sessions on our drainage and water products are informative and interactive and feature input from leading industry speakers. We also work with our partners to deliver the same level of high-quality training on a broad range of due diligence searches. These popular events offer an opportunity to mix with others in the industry whilst keeping on top of the issues affecting conveyancing today.

We value the customers we have and always welcome new ones. Being part of the Thames Water Property Searches family means you have embarked on a long and fruitful journey that starts and finishes with service. We’re happy to have you on board.


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