In today’s podcast, Craig Matthews, LEAP and Nicola Moore-Miller, Global CEO of Jayva, discuss how to ensure you’re getting the most out of your IT, software and systems. Listen as they share hints and tips on how to use your technology better, the importance of having ongoing training and engagement, and how to ensure your use continually evolves, increasing efficiency, improving customer service and staying cyber secure.
A Chartered Accountant, CGMA, BA (Hons) by trade, with 20 plus years of working in the legal sector, Nicola’s roots lie in practice management, especially in the areas of accounting, finance, systems and compliance.
Nicola’s got a keen awareness of the operational challenges of managing a law firm in today’s environment. She can guide and train employees of any role on how to better manage their workload and concentrate on delivering high-quality, consistent and professional client service.