Survey says 70% of legal firms will grow this year


Oyez Professional ServicesAn Oyez Professional Services survey finds solicitors optimistic about future and only a quarter are certain that Brexit will affect them.

A recent Oyez Professional Services customer survey has revealed that 7 out 10 firms surveyed believe that their firms will grow in 2018.

The majority of respondents (53%) are unsure about the effect Brexit will have on the UK legal market. Only 23% are definite that it will affect them.

With respondents from 101 legal firms this is a reliable sample base which shows an optimistic industry sentiment.

Other findings of the survey of 101 Oyez customer firms revealed:

  • Channels being used for e-submissions show that 43% of firms are electronically using Government Agency portals (including Companies House, Land Registry, HMRC for SDLT) for legal form submissions but the same percentage (43%) of firms are still using paper submissions with 14% using direct methods from case management systems or other mechanisms.
  • The primary submission model for smaller firms is still paper (71%) while the majority of larger firms prefer to use Agency portals (58%).
  • 97% of all respondents would be happy to recommend OyezForms to another firm

Oyez believe the results show that law firms are interested in the development and use of new technologies. The Oyez Net promoter Score has jumped a significant 8% in the past 3 years to a very healthy 61%, a rating that sits squarely within the ‘excellent’ range. Paul Clyde, Managing Director of OPS, believes that the focus Oyez have put into product development, aided by strong support and service ethos, are the reasons for the large increase in customer satisfaction.

Associate News is provided by Legal Futures Associates.
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