Law firm Meade King has gone live with SOS Connect for integrated case management, marketing and legal accounting to support its commitment to delivering cost-efficiency, partner contact and a specialised service.
Meade King is a full-service commercial law firm with specialisms in insolvency, professional negligence and dentistry.
To maximise business efficiency and enhance client services, Meade King is using SOS Connect for firm-wide matter management, including e-mail and document management. Staff are also learning how to optimise SOS Connect’s other features, such as reporting tools and the CRM and marketing module.
“Our previous system was limiting our ambitions and how we aimed to run the business and look after our clients. We required a case management system that would allow us to co-ordinate all of our data, file and time management records in one place,” says managing partner, James Hawkins.
“We also needed a new accounts system, so the fact that SOS Connect is an integrated legal accounts and case management system was compelling. Achieving standard processes across the firm was a central objective of this investment. Having access to different reporting tools was also a key factor for us in our decision to adopt SOS Connect and, although it is still early days, we are already feeling the benefit of being able to produce bespoke reports.
“The same can be said in regard to the marketing module, and I have no doubt that being integrated with the other modules will prove invaluable to our marketing team. The whole go live experience has been remarkably stress-free, and we will exploit more of the system’s full potential as we move forward.”
David McNamara, managing director of (SOS), said: “Despite being one of the longest-established law firms in Bristol and the South West, Meade King has always had a progressive approach to IT and found that its previous legal software was not meeting the demands of the new legal era. We are delighted that SOS Connect is helping the firm to standardise its processes, enhance its performance and create efficiencies that can be passed on to its clients.”