Property search provider SearchFlow has launched the Portfolio Monitor, a major enhancement on the existing portfolio services aimed at its commercial clients.
Available through the SearchFlow website via commercial lawyers’ existing accounts, Portfolio Monitor is a bespoke service, designed to help firms manage large portfolios, and free up in-house resources.
Instead of preparing, ordering, and processing conveyancing searches themselves, users simply notify SearchFlow of the properties required. A dedicated member of the helpdesk team will immediately enter the instructions, order all searches, and manage processes with data providers on their behalf, batching results into their own portfolio tracker.
Clients can track the status of each search across multiple properties via an online dashboard facility, which allows them to view the status of their portfolio and download searches within the portfolio. The system creates a complete audit trail and all data is archived for 15 years, which means the information can then be retrieved at a later date for query or audit purpose.
Richard Hinton, business development director at SearchFlow, said: “Large portfolios are good for business but the associated workload and deadlines can put a strain on resources.
“The Portfolio Monitor service is our latest added-value proposition designed to free up productive time for fee earners, enabling them to focus on client care or management of the detail of the project rather than the administration.”
Julie Robinson, solicitor at Anthony Collins Solicitors, who have been successfully trialling the Portfolio Monitor, commented: “We simply supply our dedicated helpdesk contact with the details of the properties in the portfolio, advise the particular searches that we require and SearchFlow takes care of the rest.”