Poole Alcock LLP extend and expand their Hosted Services contract with Converge Technology Specialists

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31 January 2017

Converge TSBased in Cheshire, Poole Alcock LLP provides a broad range of legal services for both business and private clients from its six offices located throughout Cheshire. Established for over 120 years, this fast growing North West law firm has an excellent reputation and a large UK wide client base.

The firm prides itself on providing clients with efficient and effective legal advice, combining the best of traditional values with modern technology. As a long-standing client of Converge TS, Poole Alcock LLP has benefitted from the provision of a Fully Managed Hosted Desktop solution, including Managed Support and Disaster Recovery.

Scott Harding, Deputy Managing Partner at Poole Alcock LLP, “Our firm has enjoyed 24% sales growth in the past twelve months and the Hosted Desktop service from Converge TS has provided a consistent user experience throughout the business which has successfully supported our growth ambitions.  We have an excellent relationship with the management team at Converge TS, who have been responsive to the needs of our business.  Poole Alcock has complete confidence in the solution provided by Converge TS in terms of protecting client data and providing adequate resilience in terms of disaster recovery – which are key issues for a law firm handling significant transaction volumes. Due to the excellent service we have received over the last three years, we decided to expand our contract with Converge TS to include having a member of their staff on site.  This has added improved efficiency in terms of allowing our team to concentrate on delivering legal services while Converge TS take care of all of our IT needs.”

Nigel Wright, Founder and Managing Director of Converge TS, said “This contract extension and expansion is a reward for our commitment to client excellence and underlines our position as the go-to cloud provider to the UK legal market. It is always really satisfying when a key client chooses to not just renew but to increase the scope of their commitment with us. It is a testament to all the hard worth our team continues to deliver not just to Poole Alcock but to all our clients.”

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