Peppermint rolls out major upgrade with the launch of Peppermint CX

Print This Post

11 October 2016


PrintCloud legal software company Peppermint Technology has announced a major software upgrade with a raft of enhancements leveraging the latest version of Microsoft Dynamics CRM.

As part of the upgrade, Peppermint’s legal cloud solution – formerly referred to as the Peppermint Platform – has been re-named Peppermint CX (Customer eXperience).

“Re-naming to Peppermint CX signals our single-minded focus on giving legal service providers the technology they need to transform their relationships with their customers,” says Peppermint CEO Arlene Adams. “That relationship – the customer experience – is where our customers will see the greatest returns and which will give them the greatest potential to differentiate.

“Behind the new name is new functionality and a new strategy and process designed to keep customers bang up to date,” Adams says. “We will now be making two releases each year – Spring & Autumn – and these smaller releases will be easier for customers to consume and especially so for Cloud customers.  That means they’ll spend less time and money on upgrades and their focus can be on innovation projects.”

Adams says the improvements and new features in this major upgrade release – Peppermint CX 2017 – include:

  • Mobile – native applications for mobile devices
  • 2016 UI – new modern look & feel and navigation consistent with the latest Microsoft products
  • Broader browser support
  • Support for the latest versions of Microsoft Office and Microsoft Windows.
  • Access to the latest Microsoft developments including social engagement and Microsoft PowerBI.

Peppermint has introduced an early access programme for those customers looking to upgrade to CX 2017 immediately, including a private and highly secure upgrade website to enable high levels of self service and flexibility for customers’ in house IT teams.



Associate News is provided by Legal Futures Associates.
Find out about becoming an Associate



Leave a comment

* Denotes required field

All comments will be moderated before posting. Please see our Terms and Conditions

Legal Futures Blog

Is your marketing budget actually delivering a return?

Qamar Anwar 2

“Half the money I spend on advertising is wasted: the trouble is I don’t know which half.” Marketing pioneer John Wanamaker may have been forgiven for his lack of insight into his advertising budget back in the late 19th century, but what of today’s marketers? Surely in today’s data-driven age, accessing and utilising marketing budget data is commonplace? But in a world where there is a plentiful supply of data and information to aid marketing planning and decision making, it was quite shocking to see in new research that so many firms are investing in marketing activities that they openly admit are neither important nor effective.

October 19th, 2017