LEAP University, which launched in 2019 is an online learning platform that enables users to train and refresh their skills in using the LEAP software via an ever-expanding directory of courses. This includes creating matters and cards, capturing matter level information, generating documents and sharing correspondence. The university is available to every LEAP user and through attending interactive video sessions users can test themselves and evaluate how well they had digested the content at the end of the lesson.
Divided into nine key areas, comprising 25 short easy to follow courses, users obtain the skills to manage a range of day-to-day tasks using the LEAP software tools. So far, 25,485 lessons have been completed since its launch. Due to the impact of COVID-19 and the current boom in conveyancing, users of LEAP University have tripled since September to over 5000 registrations. According to John Flanagan, Head of Product, “We are finding that firms are keen to upskill their existing workforce, or if necessary, take on new staff that require training. With new courses added every quarter and accessible remotely from any device, the University has been an incredible success and provides value and convenience to our users. New courses will in particular focus on areas that will showcase any new LEAP features. To date the most popular have been Card and Matter management, and Client and Office accounting for LEAP Desktop.”