Launched in August 2017, Manchester’s newest conveyancing firm LPL have partnered with Hoowla to enable them to provide a fast, efficient and modern service to their clients using Hoowla’s case management software.
Hoowla is dedicated to modernising legal software, reducing the amount of time it takes for a conveyancing case to complete and to enable firms to provide a transparent and user friendly experience for their teams and clients.
LPL Head of Operations Fiaz Khalid explains the decision behind LPL choosing Hoowla.
“We see Hoowla as a leading provider to the conveyancing market and given LPL’s commitment to delivering exceptional customer service it was imperative that we invested in an organisation who share the same modern approach, which we see as vital to our success.
Hoowla’s dedication to modernising legal service software has certainly been evident in their approach to the implementation of our specific requirements and we found their flexibility and willingness to work with us closely throughout the process very refreshing.”
Many of the features that Hoowla’s case management software provides ‘out of the box’ were what initially interested LPL, but with no charges for software changes Hoowla and LPL have worked closely to deliver a tailor-made case management system to LPL’s exact specifications.
An important feature within the case management software was the ability for clients to interact with LPL at a time to suit them. Clients can log in and view the progress of their case, request updates, fill in client questionnaires and sign and submit forms securely to improve the transaction time and save on the cost of posting information back and forth.
Another important factor for LPL in choosing Hoowla was their full Quill integration which allows LPL to keep their accounts up to date through Hoowla.
Hoowla Managing Director Adam Curtis “It has been great working with LPL. Their modern, fresh approach to the conveyancing process fits in 100% with Hoowla’s ambition to improve conveyancing for everyone. It has been exciting watching their business launch and grow and we look forward to a long and prosperous relationship with them.”
As well as providing their bespoke case management software Hoowla worked with LPL on branding and website design to give a complete service to the new conveyancing firm.
Fiaz says “Hoowla have offered LPL a system that is transparent, user friendly, competitively priced, and offers 24/7 secure access. We are delighted with our partnership and we look forward to evolving the system with Adam and his team. We would like to thank Hoowla for supporting us through our infancy and look forward to growing alongside them. At LPL we recognise the significance of every transaction for our clients and acknowledge they want to stay in control despite their personal commitments. With Hoowla we believe we have developed a bespoke solution that allows them to do just that.”
Hoowla covers all areas of law and can provide full practice management software. The software can also be used by other industries that want to automate document based processed.
The Hoowla system is fully cloud based and includes full accounts, precedents and letters, search ordering, online SDLT submissions, dashboard reporting and more. The software can be tailored to your firm’s needs at no extra cost.
To see how we can improve your firm’s efficiency and help you keep up to date with industry changes call us on 01792 687146 or visit hoowla.com