Minerva, the intelligent onboarding platform for modern law firms, will sponsor the Customer Service Champion category at this year’s British Wills and Probate Awards.
The partnership reflects Minerva’s growing commitment to the wills, probate and trusts sector.
The awards take place on 8 October at the Kimpton Clocktower Hotel in Manchester, bringing together professionals from across the industry to recognise excellence, innovation and outstanding service.
For Minerva, the Customer Service Champion award is a particularly fitting one to support.
Wills and probate professionals often work with people at some of the most important and sensitive moments in their lives. Providing a clear, supportive, and efficient client experience is therefore essential to delivering an excellent legal service.
Minerva helps law firms deliver that experience from the very beginning of the client relationship. Its full-service onboarding solution integrates into firms’ existing workflows, reducing friction and administrative pressure while helping clients move through the onboarding process as smoothly as possible.
In practice, Minerva eases the pressure of onboarding, giving legal professionals more time to focus on their clients and the work that requires their expertise and personal attention.
Ben Mills, Commercial Director at Minerva said:
“We’re delighted to be supporting the British Wills and Probate Awards for the first time and to recognise the firms and individuals setting such a high standard for client service.
“This is an area of legal practice where trust, communication and the way clients are supported really matter. We’re looking forward to celebrating the work being done across the sector and to continuing to build strong relationships with the firms working within it.”
The sponsorship represents a new chapter for Minerva as it strengthens its commitment to supporting firms working across wills, probate and trusts.
Minerva looks forward to celebrating the achievements of this year’s finalists and continuing to build relationships with professionals across the sector beyond the awards.
