McGuinness Legal are a niche child practice based in Stoke-on-Trent. According to the firm’s founder and owner, Joanne McGuinness, they are a specialist team, innovative in the way they work, with excellent skills and knowledge that have helped them establish a transparent method of working with their clients.
The firm has been using dpscloud, DPS’s hosted IT solution for over 3 years. ‘’Choosing this system was the best decision for the business’’ said Joanne who selected it because of the flexibility it offers. ‘’The idea of being able to work from anywhere in the world appealed to me most. Being in charge of the firm, I wanted to keep an eye on things even when away on holiday as well as keep costs under control.’’
By opting in for the managed IT solution from DPS, McGuinness Legal no longer had to incur separate IT costs or employ in-house technicians. This solution has also enabled McGuinness Legal to outsource the Cashiering function of the firm which has resulted in considerable savings right from the start.
‘’Keeping costs down is very important for a start-up and dpscloud was the ideal IT solution for this purpose.’’
dpscloud has also removed the need for a common working space, as Joanne points out.
‘’Even though we have a physical office, this is actually no longer essential since we can login to our case management system remotely, as long as there is an Internet connection in place.’’
Joanne also mentioned the minimal downtime they have experienced since being on dpscloud. ‘’The downtime incurred when I was using an in-house system (in my previous job) was considerably higher amounting to several hours or even a day at a time. With DPS, the disruptions are kept to a minimum and the support we get in the process is always very good.’’
McGuinness Legal are also using the DPS Family Case Management Software which was described by Joanne as ‘’very comprehensive, easy to use and Legal Aid-compliant.’’ As they are using DPS’s managed IT solution, the system is updated for them automatically ‘’so we don’t need to worry about updating our forms’’ said Joanne.
These DPS systems enable McGuinness Legal to deliver a quick, transparent service as well as control their expenditure.