The winners of the 2018 Local Land Charges Awards for Excellence celebrate with the awards sponsors and Lisa Snowdon
The winners of the 11th Land Data Local Land Charges Awards for Excellence were announced at a ceremony hosted by radio and television presenter Lisa Snowdon.
The national awards recognise the work and achievements of local authority Local Land Charges departments which carry out the land and property searches required for conveyancing transactions in England and Wales.
The Award sponsors are the Local Land Charges Institute [1], SearchFlow, [2] Index PI [3] and the National Land Information Service (NLIS) [4].
The Awards cover eight categories recognising customer satisfaction, best customer experience, most improved NLIS service, best NLIS Local Land Charges department, the Unsung Hero, the Local Land Charges Officer of the year and the Local Authority searches team of the year. A winner and a highly commended for each category were chosen by a panel of judges from Land Data [5], the Local Land Charges Institute and the National Land Information Service (NLIS). 154 representatives from Local Authority Local Land Charges teams across the country attended the event.
“It’s a privilege to host these Awards as they allow us to recognise the vision and excellent work of Local Land Charges teams and the vital contribution they make to their communities.” Said Jan Boothroyd, Land Data’s Chief Executive. “The standard of entries was again very high this year and it’s great to see the dedication to customer service, effective collaboration across departments and a strong commitment to fast electronic service delivery increasing every year.”
The 2018 winners:
Customer Satisfaction Award for Local Authority Searches – sponsored by Land Data
Winner: Arun District Council
Highly commended: Mid Devon District Council
Most Improved NLIS Services – sponsored by NLIS
Winner: Blaby District Council in partnership with Hinckley & Bosworth Borough Council
Highly commended: Harrogate Borough Council
Local Land Charges Officer of the Year – sponsored by the Local Land Charges Institute
Winner: Rebekah Giubarelli, Thurrock Council
Highly commended: Maggie Judd, Reigate & Banstead Borough Council
Best Performing NLIS Level 3 Local Land Charges Department – sponsored by NLIS
Winner: Westminster City Council
Highly commended: Royal Borough of Kensington & Chelsea
Best Performing NLIS Level 2 Local Land Charges Department – sponsored by NLIS
Winner: North Devon Council
Highly commended: London Borough of Newham
Best Customer Experience Award – sponsored by SearchFlow
Winner: Stoke-on-Trent City Council
Highly commended: London Borough of Havering
The Unsung Hero Award – sponsored by the NLIS Hub
Winner: Denise Durham, London Borough of Barnet
Highly commended: Lorna Jones, Gwynedd Council
Local Authority Searches Team of the Year – sponsored by Index Property Information
Winner: Wakefield Metropolitan District Council
Highly commended: Stoke-on-Trent City Council