Moneypenny , a major supplier to the UK’s legal industry, has revealed it has doubled its key account management team during 2017 and is further recruiting from across the North West for its fast growing business development team.
The news comes after a busy year for the leading provider of outsourced communications, which saw the launch of its Live Chat service. The company currently works with over 10,000 businesses of all shapes and sizes with their customer contact solutions, including top 200 law firms.
Claire Smith, Head of Business Development comments; “Moneypenny has continued to have substantial growth in the Live Chat and digital fields and it has further established its position as the world’s leading provider of telephone answering, outsourced switchboard, Live Chat and customer contact solutions .
“With major contracts on board, it is exciting times and I am relishing the challenges and opportunities ahead to help to further grow the business and our team here and develop our reputation across different disciplines.”
Endorsed by the Law Society, Moneypenny answers around two million legal calls a year for over 900 law firms of all shapes and sizes across the UK. They support law firms with telephone calls and live chat, either on an overflow or fully outsourced basis.