LEAP Enterprise, the unified cloud platform for mid-sized and large law firms, has completed a major technology upgrade for Legal 500 law firm Lisa’s Law, migrating 73 users and 14 years of matter data. The platform provides the systems integration, configurability and financial control needed to support firms with complex operational requirements.
Based in London, Lisa’s Law has significantly grown since its establishment in 2012, expanding both its team and the range of legal services it offers. It now employs around 75 people across two offices and seven practice areas, and had reached a point where it had outgrown its previous case management system.
The firm was experiencing limitations with its existing case management system, particularly around speed, email uploading and workflow functionality. It was also looking for a more modern platform that could evolve alongside the business, including access to newer technologies, such as AI.
LEAP Enterprise was chosen for its ability to support Lisa’s Law’s more complex requirements, with configurable workflows, deep integrations and automation capabilities. The flexibility of the cloud platform also enabled the firm to tailor workflows to the needs of individual departments and adapt them as the business grows.
The Challenge
The migration wasn’t straightforward. With 14 years of information held on its previous system, ensuring the accurate transfer of live and historical matter data and documents was a key priority.
With seven practice areas, each with its own ways of working, preparing employees for the transition was another important consideration, particularly as many had been using the previous system for years.
Collaborative Implementation
The migration involved close collaboration between LEAP Enterprise, its implementation partner Thinkwild and Lisa’s Law’s internal IT and Practice Management teams. LEAP Enterprise managed the data migration and system implementation, with its technical team working directly with the firm’s IT team on testing and troubleshooting.
LEAP Enterprise’s UK implementations team delivered go-live training alongside Thinkwild, which provided two days of on-site support to help employees understand the new system. Further training has continued since go-live as the firm becomes more familiar with the platform and explores its wider functionality.
Anne Dalipe, legal practice manager at Lisa’s Law, said: “We wanted to invest in a system that was suitable not just for the firm as it is today, but also for our future development.
“With 73 system users and a wide range of practice areas, we needed a platform capable of supporting a firm of our size and complexity. LEAP Enterprise offered functionality that better matched the direction in which we wanted to take the firm, particularly around workflows, integration and the opportunity to make greater use of technology and automation.”
Joe Sanderson, chief executive officer at LEAP Enterprise, said: “Lisa’s Law chose LEAP because they’d outgrown their old system and wanted a platform that could grow with them, and that’s exactly the kind of firm we built it for.
“Moving 73 users and 14 years of matter data is a serious piece of work, and our UK implementations team delivered it to a tight timeline, trained the firm for go-live and is still in the building, so to speak, helping them get more out of the system every week. The migration is the start of the relationship, not the end of it.”
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