Laura Devine Immigration (LDI) has selected Linetime [1] as a replacement Practice Management System [2] to further strengthen their client services offered from their London and New York offices. Linetime’s client service, collaboration and product adaptability were key influences on their decision.
Linetime, recently acquired by PracticeEvolve Group, offers rich enterprise level software featuring Practice Management [2], Document Management [3] and Case Management [4] to over 120 mid-sized firms nationwide.
LDI is regarded as a “stellar” immigration boutique with a powerful transatlantic capability and is recognised by top legal directories as a leader in the field of UK and US immigration. As the business continues with its growth plan it requires a more sophisticated, flexible software system.
Matthew Davenport-Forde, IT manager at LDI comments on the need for improved service levels, “Our incumbent software lacks adaptability which would hinder our development plans. We recognised the importance of selecting a supplier who will provide software and support that enables us to grow. Compared with its competitors Linetime really stood out on its core functionality and in particular its ability to be tailored to customers’ requirements which will enable our firm to work precisely in accordance with our objectives. Linetime has proven so far to be adaptive, collaborative and effective in its response to the challenges we posed.”
Laura Devine, managing partner says “We currently employ 50 staff between London and New York and are undergoing growth in staff numbers and client instructions. Our expansion and future hybrid home/office working have highlighted the necessity for investment in a revolutionary/contemporary software system. We reviewed several systems and Linetime impressed us most of all with what they provide now and their future plans.”
Linetime has signed a number of mid-sized firms in recent months and Charles Myers, Business Development Manager at Linetime points to collaboration as crucial in system selection. Charles says, “We are absolutely delighted to be working with Laura Devine Immigration and it is very exciting to add this transatlantic firm to our client portfolio, particularly given their position at the very top of their field of immigration. Matthew, Laura and their team have been a pleasure to work with and I’ve been incredibly impressed with their dedication to the project and resilience throughout the pandemic. Through frank, open discussions and partnership, we were able to demonstrate the core functions and flexibility of Linetime. We have absolutely no doubt that it will be instrumental in sustaining the firm’s growth and their position as a leading specialist immigration firm in the UK.”