Knights LLP invests in Tikit Practice Management and CRM systems to support ambitious growth plans

Print This Post

20 September 2013


Knights Solicitors LLP, the UK’s first private equity backed commercial law firm, has taken further significant steps towards realising its ambitious growth plans by making a significant investment into IT with Tikit.

Tikit’s Partner for Windows and TikitConnect were selected by a multi-disciplined user group, and following a focused project by a highly effective Knights/Tikit joint team, the firm successfully went live as planned on 1st September 2013.

Liz Fretwell, business change advisor to David Beech, Knights’ Managing Partner commented “Tikit’s considerable experience and straightforward, common-sense approach, made this transition from our legacy systems to a proven industry platform well within our capability to achieve, in a short time frame.  With a track record of success in business change and in working together with Tikit, we can now look forward to taking full advantage of our enhanced document management and CRM functionality for the benefit of our clients.”

The investment underpins the firm’s intention to double turnover in the next three years and gives Knights the platform to grow into a top 100 UK law firm and deliver more collaborative working amongst staff.

Building on their long heritage of professional legal service delivery, Knights’ needed to modernise its business model to become ‘fit for growth’.  This meant selecting and implementing a new and integrated firm-wide business system, making it easy to share information and documents, drastically reducing paperwork, and enabling a keener day to day focus on financial control.

The investment has positioned Knights for quicker decision-making, greater accessibility and responsiveness for clients, and a robust and straightforward approach to compliance.

Simon Hill, COO at Tikit, commented, “We are delighted that Knights Solicitors LLP chose Partner for Windows and TikitConnect as their end-to-end business solution, and are proud of our joint achievement of implementing it successfully in such a short time. We look forward to continuing to help Knights grow their business, and bring about innovative new ways of engaging with their clients.”

Looking to the future Knights will continue to develop new and innovative methods to provide to its clients through IT and client services.

Hamilton Bradshaw, James Caan’s private equity house, invested in Knights in June last year – making Knights the UK’s first commercial law firm to receive private equity backing.   Following this, the firm was granted its licence to operate as an ABS in January 2013.



Associate News is provided by Legal Futures Associates.
Find out about becoming an Associate



Legal Futures Blog

Inbound marketing for law firms – For those about to flock

Chris Davidson Moore LT

Written in honour of Malcolm Young, recently deceased founding member of AC/DC, there are nine references to AC/DC songs throughout this article. We will send a £20 iTunes voucher to the first person who gets in touch to tell us what they are. The forces that are driving change in the legal profession are wide and varied. The ability of law firms and individual solicitors to respond positively and innovatively to these challenges will determine who survives and prospers. Competition for new business is fierce, a dog eat dog world, one might say. Which brings us to AC/CD. Not my favourite rock band, but an acronym for Attract, Convert, Close and Delight – the four pillars of inbound marketing.

December 13th, 2017