InfoTrack has won two awards at the 2021 British Legal Technology awards.
Taking the win for Product of the Year for their eCOS client onboarding solution, the award recognises innovative new products and solutions which deliver vision, differentiation, practicality, and importance to help evolve technology for the legal sector.
eCOS is a powerful digital onboarding solution, supplying everything firms need to enable streamlined paperless client onboarding from one consumer-inspired portal. Providing access to bank-grade ID and source of funds verification tools, client care letters, onboarding questionnaires, and licensed Law Society TA forms, firms are benefitting from obtaining key information faster.
Amy Church, Managing Partner at Lucas & Wyllys says, “Sending client care with eCOS is a breeze. We can open a file and send client care packs out in under 10 minutes, then our clients can complete the paperwork straight away. A process which used to take on average 2 weeks, can be completed within a couple of hours. The process also ensures that no questions or documents have been missed, reducing the need for further communication and delays.”
Mike Leeman, Managing Partner at Bell Lamb & Joynson Solicitors adds, “Clients are verifying identity digitally, which just goes to show it is a product and technology which is very easy to use and accessible to all.”
InfoTrack was also crowned Supplier of the Year, recognising demonstrated excellence in legal technology and client focused services. This award honours the suppliers which are helping re-shape the future of the legal industry. Providing a single platform to complete all conveyancing tasks – from onboarding to AP1 – InfoTrack is pioneering the technology that helps law firms manage their conveyancing workflow.
Clive Meredith, Practice Manager at Wollen Michelmore LLP says, “[InfoTrack] saves a huge amount of time and it has given us a scalable solution for growth. We’ve been really impressed with the software. However, it’s not just the software we’ve been impressed with. InfoTrack’s customer service is without doubt the best we’ve received from any third-party software supplier. They are responsive, proactive, and a joy to deal with.”
Scott Bozinis, InfoTrack CEO, comments, “We’re incredibly proud of winning Supplier of the Year as it highlights our dedication to delivering the best technology solutions to law firms. eCOS is a perfect example of one of our latest innovative solutions that is transforming the way law firms interact with their clients, continually demonstrating the value our technology adds, particularly over the last 12 months. The legal landscape is evolving, and digital IDs and electronic onboarding are influential in the shift. Winning Product of the Year for eCOS recognises the appetite from the industry for solutions that can improve the process.”
To see InfoTrack’s award-winning eCOS (electronic client onboarding solution) register for a webinar on Tuesday 7 December, 11am to see how your firm can benefit from this innovative solution.