Integrated Dispute Resolution   (IDR) has been certified to ISO 9001 & ISO 27001 standard showing our commitment to quality service, client satisfaction and information security in delivering professional services in legal and tax disputes.
The ISO 27001 standard provides the framework for an effective Information Security Management System. It sets out the policies and procedures needed to protect an organisation and includes all the risk controls necessary for robust IT security management.
The ISO 9001 standard is the world’s most recognised Quality Management System Standard. It is designed to help ensure that we meet the needs of customers and other stakeholders, by having a framework in place that helps ensure consistent quality.
Karen Knaggs, QMS Consultant, commented: “Integrated Dispute Resolution have a dedicated Information Security Team with knowledge, expertise and experience, which made completing the gap analysis and full implementation of ISO 9001 and ISO 27001 a smooth and swift process.
“The benefits of ISO 9001 and ISO 27001 will help expand Integrated Dispute Resolution’s clientele thanks to additional security controls that consider confidentiality, integrity and availability for data, systems and documented information.
“Information security and quality awareness are gained through training, company culture, strong values and the presence of strong internal processes and policies. All of these help the organisation to succeed and to continually improve year-on-year in line with two globally recognised Standards.”
View the scope of our certification here and for more information on QMS, click here .
Contact Integrated Dispute Resolution
Please contact IDR on firstname.lastname@example.org  or 0207 8465 600.