Full-service law firm McKeag & Co implements Proclaim solution

Print This Post

24 July 2012


Full-service Newcastle practice McKeag & Co is implementing Eclipse’s Proclaim Case Management software system firm-wide.

Founded almost 100 years ago, McKeag & Co provides a complete legal service to private and commercial clients, and is now considered to be one of the largest law firms in the north-east.

In preparation for a changing legal landscape, the firm made the decision to invest in a firm-wide Proclaim solution to replace an incumbent system which could no longer provide the functionality needed. Priority requirements for McKeag & Co were centralisation of all matter data, and inherent flexibility to scale (both in terms of user numbers, and laterally by catering for new work streams).

The practice is implementing Proclaim for all staff, with case management solutions in the conveyancing, matrimonial, and personal injury teams. In addition, McKeag & Co is taking a Proclaim Matter Management solution for non-prescriptive work areas. To provide a solid methodology for managing prospective clients, the firm is also implementing Proclaim’s recently released New Business Enquiries toolset to streamline enquiry management and file-opening procedures.

Joanne Williams, IT manager at McKeag & Co, said: “We see the opening up of the legal services arena as a great opportunity to really cement our brand and drive the practice forward. In order to compete effectively, it was clear to us that the technology behind our service needs to be the very best.

“Proclaim provides that all-important centralised view of case and matter activity. The system will enable us to progress high volumes of disparate cases while achieving meta and micro analysis of progress and productivity.”

 



Associate News is provided by Legal Futures Associates.
Find out about becoming an Associate



Leave a comment

* Denotes required field

All comments will be moderated before posting. Please see our Terms and Conditions

Legal Futures Blog

How to make a case to the unconverted

Jonathan Whittle

The prospect of change is a daunting one, whether you’re a global firm or a small one. You might think that your firm’s working practices are fine, or that there’s no value in altering the way you do things because of the disruption it would cause. You might even see the benefits of using a different methodology, but still refuse to put the effort in to implement it – and you wouldn’t be alone. From our research in the 2016 report, The Riddle of Perception, we know that 73% of lawyers believe that adapting to change is not where their strength lies. However, it’s no longer optional.

November 16th, 2017