One of the country’s biggest specialist medical negligence and serious injury firms, Fletchers Solicitors, has selected Converge Technology Specialists (Converge TS) to provide a hybrid cloud service with 24/7 Support.
Converge TS will be providing a hybrid cloud service and 24/7 support service to Fletchers’ 315-strong team based in Southport.
As part of the service, Converge TS will provide a private hosted desktop environment to enable more agile working and enhance the firm’s disaster recovery planning.
Already a leader within their sector, Fletchers Solicitors have been re-investing within the business with the aim of becoming a top 100 firm.
Having a managed IT service with Converge TS supports this strategy, as it will allow the in-house team at Fletchers to focus on innovation and creating solutions which further improve customer experience and productivity.
According to Dan Taylor, head of systems and services at Fletchers, “Working with Converge will provide Fletchers with a more robust platform, and allow our internal IT team to focus on developing solutions to optimise processes for our customers and for colleagues.
“As Fletchers’ has been through a period of unprecedented growth, it’s good to know that our infrastructure will support this growth and that, together with Converge TS, we have a strong technical team in place to help align our systems with this strategy.”
As well as allowing their internal IT team to focus on value-added tasks, the comprehensive disaster recovery planning will enable Fletchers to continue to provide their customers with a service under any circumstances.
Nigel Wright, founder and managing director of Converge TS said “We are delighted to be working with such an innovative firm and to be supporting the in-house IT team at Fletchers.
“A hybrid cloud solution provides a reliable and scalable solution to support Fletchers’ strong growth plans”.