Based in Liverpool, HEDS Law specialises in providing Personal Injury services to an already rapidly expanding client base. With a vast range of knowledge and expertise, the firm aims to develop an enviable reputation for excellent client focus and a tailored service, provided by its dedicated team of friendly and knowledgeable solicitors.
Eclipse is implementing its Proclaim Practice Management Software solution to aid case handling and reduce the time spent processing each matter, whilst maintaining a high level of client service. Furthermore, Proclaim will enable the firm to take full advantage of new processes and efficiency gains – ideal for a new practice.
In addition, Proclaim’s in-built workflow will ensure that cases are dealt with consistently and in keeping with HEDS Law’s standards. Fast and effortless document production will enable staff to generate all relevant documentation automatically at case creation, whilst the integration with the MoJ’s Claims Portal will provide a seamless Application-to-Application (A2A) method of submitting claims.
Jon Evans, Director of HEDS Law, comments:
“The Personal Injury sector is highly competitive and as a new start-up, it’s vital we have the correct technology in place to remain ahead of the competition.
“With previous experience of Proclaim, we found it to be a fantastic solution – for a centralised practice management system, but also for the additional products available to truly enhance our overall service. With Eclipse and Proclaim, we can now offer further flexibility and efficiency to our clients, which is key to longevity in the legal sector.”