QualitySolicitors Copley Clark, part of a national network of law firms, has selected the Proclaim Practice Management Software solution from Eclipse, the Law Society’s sole endorsed provider.
Based in Surrey, the multi-disciplinary practice offers an array of legal services to individuals and businesses, ranging from family and probate through to conveyancing and employment law. The firm prides itself on its reputation for providing clients with access to some of the best lawyers in the UK.
In a 6-figure deal, Copley Clark will be rolling out ready-to-go Proclaim Case Management solutions across a number of departments including Conveyancing and Probate to provide a one-stop desktop application for fee earners.
As part of the implementation, Eclipse will be conducting a full data migration from the incumbent system, allowing the integrated Proclaim practice accounting and financial toolset to be implemented, resulting in increased efficiency throughout all departments.
Furthermore, to ensure practice-wide compliance, the firm has opted to take Eclipse’s integrated compliance toolset providing an improved risk management strategy.
Copley Clark will also benefit from a number of Eclipse integrations, including with the Land Registry’s Business Gateway (LRBG). The Conveyancing team will have full access to Land Registry services directly from their desktop, providing the ultimate in operational effectiveness as well as enhancing overall client service.
Taking this further, the firm has implemented Eclipse’s TouchPoint self-service portal to provide a device-independent and interactive experience for clients, enabling fee earners to deliver bespoke real-time data and information, resulting in an entirely personal ‘self-service’ experience.
Esther Janalli-Brown, partner at Copley Clark, comments:
“As part of such an established network of law firms, we need to ensure our systems are the best they can be. Eclipse’s Proclaim software was the obvious choice, not only as the market leader, but also as the Law Society’s sole endorsed provider.
“With Proclaim we’ve found a solution that will improve our internal processes, financial management and compliance strategy, as well as enable us to enhance our client service – something that is crucial in order for us to continue staying ahead of the competition and maintaining our enviable reputation for incomparable client service.”