At LegalEx London on 25th February, LEAP was back with a clear message for the profession. In 2026, the challenges facing law firms are no longer abstract. They are practical, daily pressures around efficiency, productivity, risk management, cybersecurity, client service and staff burnout.
For Craig Matthews, CEO of LEAP, the conversations at this year’s event reflected a legal sector that is thinking seriously about how and when to use AI.
“Efficiency and productivity remain front of mind for every firm we speak to,” says Craig. “But alongside that is risk. Firms are rightly asking how they can use AI in a way that strengthens their practice rather than exposing it. The answer is not switching AI on and hoping for the best. It is about integration, governance and using the right tools in the right way.”
At LegalEx, LEAP demonstrated how AI is fully integrated within the LEAP technology stack, embedded into everyday workflows rather than bolted on as a separate tool. This enables firms to automate routine tasks, draft and review documents more efficiently, and manage matters with greater visibility, all within a secure environment designed specifically for legal practice.
“For me, LegalEx is about honest conversations,” Craig continues. “It is a chance to talk openly about how AI can genuinely make a difference in the practice of law, while also addressing concerns around data security, compliance and professional responsibility. We are there to show that AI, when implemented correctly, mitigates risk rather than increases it.”
Supporting lawyers and shaping the future of legal technology
Craig also highlights the human impact. “Burnout is a real issue across the profession. If we can remove repetitive, low value administrative work and give lawyers more time to focus on clients and complex legal thinking, that is transformative. Technology should support people, not overwhelm them.”
LegalEx provides LEAP with direct feedback from firms of all sizes, shaping ongoing product development and ensuring the platform continues to respond to real world needs. “We come to LegalEx to listen as much as to demonstrate,” says Craig. “Our role is to ensure our clients have the very best experience of using LEAP day in and day out, and that they are equipped to use AI effectively, safely and confidently.”
For LEAP, the future of legal technology is not about hype. It is about practical tools that deliver measurable gains in efficiency, reduce risk and support a healthier, more productive profession.
