Claim Technology are delighted to announce a partnership with leading identity verification provider, Onfido. Onfido helps increase conversions, cut costs and reduce risk for over 1,500 businesses globally.
Claim Technology will harness the power of Onfido, combined with their own cutting-edge conversational interface to provide Identity-as-a-Service for the claims industry.
“Using Onfido’s industry-leading software, Claim Technology can now offer multiple new automation opportunities to support claims handlers and their customers” commented Michael Lewis, CEO of Claim Technology. “From document and identity records checks, to
facial similarity and watchlist checks, this partnership adds an exciting string to our Claimsas-a-Service bow.”
Benefits for the Claims Sector:
• Improve the customer experience. Eliminate the need for customers to supply original documents or copies of originals, either in person or via post. Customers simply take a photo of their ID document and do a facial similarity check using a selfie or live video. This reduces customer churn and improves business process.
• Reduce costs. Validating a customer’s identity using our automated self-serve process takes a fraction of the time compared with traditional methods, helping to speed up the claims process, improve conversion rates and reduce operating costs.
• Demonstrate KYC/AML compliance. User information is cross-referenced against a number of databases to give assurance of their identity, and help businesses easily meet regulatory requirements.