Converge TS will be providing additional IT support to the 100-people strong consumer rights firm and to its sister company S&G Response, which provides support on accident claims management. In addition, Converge TS will be assisting in updating Bott & Co’s infrastructure hardware and upgrading its disaster recovery planning.
According to Susan Luya, Bott & Co’s head of IT: “As an ambitious firm aiming to add 20% to our revenue in the current financial year and growing our headcount, we need to know we have the best technology in place to enable our staff, protect our clients’ data and ensure a high level of service.
I am confident that our new technology will help us to achieve this, and to maintain our industry title as one of the most productive personal injury and flight delay firms in the UK.”
Nigel Wright, managing director of Converge TS, said: “We’re delighted to be working with Bott & Co, and their sister company S&G Response. Many firms worry about outsourcing IT support but the benefits soon speak for themselves with 24/7 IT support and fewer overheads.”
Converge TS is also sponsoring the well-known Bott & Co Cycling Team. “We’re delighted to be a sponsor of the team and wish them all the best for future events and competitions,” says Nigel.
Converge TS has over 60 UK-based clients including JMW, Bridge McFarland, Linder Myers, O’Neill Patient, Pannone Corporate and Total Conveyancing Services. Its investment strategy, aimed at maximising the growth of its Cloud services across the UK, is backed by research which pointed out that while only 15% of UK law firms currently use hosted services, by 2018 the figure will rise to close to 85%
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