Nationally recognised UK Top 200 law firm BHW Solicitors have selected Redbrick Practice Management and Redbrick Business Intelligence firm wide, to drive efficiency and growth. They are the leading specialist commercial law firm in Leicester and the East Midlands, with a focus on providing the best legal, commercial and strategic advice to clients, both locally and further afield.
BHW Solicitors are listed in the Legal 500 guide and are one of only two firms in the East Midlands to be ranked by Chambers and Partners for Corporate/Commerical work in the private company sector. They have been using Redbrick Practice Management for 18 months now.
BHW Solicitors deliver a cooperative, straightforward and businesslike approach, putting the client at the heart of everything they do. Which is why choosing the right system to support their exceptional level of client care and ambitious growth plans was essential. Their incumbent system was preventing them from working in the most efficient manner they knew they were capable of, which led to them reviewing the market.
Founded in 2003 and having grown significantly from 2 staff to over 50 staff and 9 partners, BHW Solicitors wanted a robust, yet scalable case management solution that would allow them to focus on providing the expert, impartial advice for which they are so well known, safe in the knowledge that administrative tasks had been simplified and compliance enhanced.
Following an in-depth selection process, BHW Solicitors chose Redbrick Practice Management for their fee earners, based largely on how easy it was to use and to customise. Integrated with Redbrick Business Intelligence, their back office accounting and management information solution, BHW Solicitors now have complete oversight of all of their matters, enabling them to make accurate real-time business decisions.
Also of benefit to BHW Solicitors conveyancing team are the numerous integrations, such as SDLT, Outlook, AML, Searches, Document Portal, Case Tracking and Legal Accounts. They are now able to auto complete all required information throughout the process, without ever having to leave their case management system. This is a far more efficient way of working and removes the risk of incorrectly rekeying information.
Claire Bell, Practice Manager, BHW Solicitors comments “We are committed to providing a personal, efficient service that protects the best interests of our clients; over 30% of whom are previous clients or personal recommendations. We offer reasonable fees to ensure clients get value for money and our approachable service means that a client only deals directly with their conveyancer. We have a wealth of expert knowledge within the firm and so it made sense for us to partner with Redbrick Solutions who are the conveyancing case management experts.”
Redbrick Solutions unique business model delivers frequent upgrades at no cost to the firm, meaning that they always have access to the latest and best in technology, keep abreast of regulatory changes and future proof the firm. Progressive, successful firms like BHW Solicitors embrace advancements in technology and utilise them to deliver a better service to their clients.
Jo Hodges, Director, Redbrick Solutions comments “This is great news for the home movers of the East Midlands. BHW Solicitors have really embraced a modern, efficient way of working, which will benefit both them and their clients moving forwards. Their recent Legal 500 success demonstrates their commitment to putting the client at the heart of everything they do and I have no doubt they will continue to build on their success.”
Claire concludes “Choosing Redbrick Solutions has helped us ensure all files are being dealt with in the same consistent manner and is so easy to use. It helps us deliver a high level of service to our clients and is great for managing risk. About 12 months ago we also added Redbrick Business Intelligence which delivers a higher level of transparency and consistency across the whole of our firm. Redbrick are a great team to work with too, they are always on hand to support us. I’d have no hesitation in recommending them.”