ARAG plc, the Bristol-based legal expenses insurance specialist, is celebrating a decade in operation, during which time it has expanded to some 100 staff and grown its premium under management to more than £44 million, from a standing start.
Much has changed since ARAG launched in the UK in September 2006, both within its core legal expenses market and beyond. The after-the-event insurance sector has been particularly turbulent, with significant legislative, market and regulatory changes, including the Jackson Review, Legal Services Act, formation of the SRA and FCA, and LASPO.
“It barely seems like yesterday that we started out, with just six of us in small, rented offices in central Bristol”, managing director Tony Buss. “In 2016, the same ARAG is barely recognisable, but the philosophy and commitment remains the same.”
“The staff who have joined us along the way have been a huge factor in our success. But we also owe a great debt of thanks to our business partners who put their faith in us over the years and invested in the quality of service that we believe wins customers and keeps them.”