SearchFlow: Customer service in conveyancing: What makes for a great experience?
14th November 2023 at 12:30 pm - Online
What does it take to achieve customer service excellence in the conveyancing industry?
We invite you to join two industry leaders in customer service as they discuss how they have won 10+ service awards in 2 years and achieved a 98.5% customer satisfaction rating between them.
Our Head of Customer Services, Zoe Fillingham, will be hosting Chris Barry, Director of Business Development at Thomas Legal, for an insightful webinar focusing on delivering a great customer service in the conveyancing industry:
- Client service within the industry: The common frustrations
- The solutions that can aid consistency
- Communication and forging better relationships