BigHand: AI-Powered Legal Support in 2026: BigHand AI Email Routing is Setting New Standards

It’s 2026. Your support teams are being asked to deliver more, with less. Your lawyers are juggling the need to adopt AI with getting their day job done. You can’t introduce more change for your lawyers. You’re still struggling to find your optimum support structure, with limited data to inform your approach.

Enter AI Routing for BigHand Workflow Management Cloud.

It’s a new feature that makes legal support task delegation effortless. Lawyers simply email a request – AI routes it to the right resource in seconds. It’s AI-powered workflow that actually helps – and requires zero lawyer behavior change. What’s more, all process data is captured and surfaced in our new & improved Cloud Process Reporting – giving leaders powerful insights to optimize support models, capacity and service levels.

Join our product release webinar, led by BigHand CPO, Rob Stote & Global Director, Workflow Management, Ben Jennings to find out:

• How AI Email Routing works, and how it can add greater value & profits to your firm
• How to use it alongside powerful reporting tools to set a new standard for legal support
• How you can get it in Workflow Management Cloud. No add-ons. No hidden fee.

You don’t want to miss this one!