Legal News

Big spike in competence-related complaints to the SRA

Reports to the Solicitors Regulation Authority about solicitors’ competence rose by 48% to over 4,000 last year, the regulator has revealed.

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“Vindictive” solicitor ordered to pay costs of failed claim

A solicitor dismissed by HM Land Registry has been ordered to pay costs because of the “vindictive” and “outrageous” way he pursued a failed employment tribunal claim.

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SDT refuses to lift conditions on “grossly negligent” solicitor

A solicitor who was suspended for a year after she was found to have been “grossly negligent” has failed in a bid to get conditions removed from her practising certificate.

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ACL proposes alternative to Legal Ombudsman taking on costs disputes

A pre-action protocol run through an online portal would be a better way to resolve lower-value costs disputes than handing them to the Legal Ombudsman, specialists have argued.

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Blog


What LeO’s data tells us about client service in personal injury

With court backlogs, insurer delays and increasingly complex cases, maintaining client care in personal injury work can be difficult, but the data suggests the industry is falling short.


Your landlord clients have prepared for the wrong law

Lawyers advising major landlords and build-to-rent operators have spent the better part of a year on the Renters’ Rights Act. A good deal of that advice has been aimed at the wrong risk.


Your website is losing clients before they even pick up the phone

Your website visitor is likely already carrying stress before they arrive. If your site adds to it rather than relieves it, you have likely lost a prospective client.