At a time when firms need to move forward if they are not going to be left behind, fast-growing west country law firm Everys outlines the benefits of integrating case and practice management systems since going live with SOS Connect last year.

Paul Gilbert, chief executive of LBC Wise Counsel, argues that lawyers have been sucked into feeling the need to exceed expectations, when all clients want is for them to meet expectations. In fact, exceeding them could be bad for business.

The Law Society has clarified to what extent solicitors should tell clients certain details about their professional indemnity insurance.

To address a profoundly changing legal landscape, law firms and corporate counsel are exploring new models for delivering legal services. One of the most compelling legal service delivery models will be outsourcing. Here are Fronterion’s Top Ten Trends for Legal Outsourcing in 2010.

Probate and estate administration services should become reserved legal activities, the Legal Services Consumer Panel has recommended. It follows the panel’s call last year for will-writing to be regulated as well, which sparked a formal LSB investigation into the issue.

The barrister acting for shareholders suing RBS and Tesco has been appointed as lead counsel for the potential group action being brought against Quindell. Your Legal Friend – the consumer brand of Liverpool firm Camps – has already registered more than 500 shareholders interested in joining the action

Over-50s specialist Saga has today launched a new range of legal services which it claims aims to make the market “more straightforward in terms of charges, language and accessibility” – and has also applied for an alternative business structure licence.

An alternative business structure with access to clients with assets of more than £13bn has been launched by the Country Gentlemen’s Association, whose members who are mainly landowners, farmers, and retired military personnel.

A law firm offering ‘click and collect’ legal services plans to double in size after securing its alternative business structure licence. Leeds firm Winston Solicitors originated as an online-only legal practice from managing partner Jonathan Winston’s spare room 10 years ago.