Eclipse releases claims management solution for PPI caseloads

Print This Post

26 May 2011


Leading claims management software provider Eclipse Legal Systems – a Legal Futures Associate – has announced a new release of its Proclaim system, specifically for payment protection insurance (PPI) claims.

Following the British Bankers Association’s recent decision not to pursue further legal action over PPI, all outstanding mis-selling cases must be settled without further delay.

Credit card and loan providers and the four main banks – Lloyds HBOS, HSBC, Barclays and RBS – are expected to pay out up to £9bn compensation for PPI, making it the biggest mis-selling case in UK history. Consumers who took out policies – costing up to £5,000 – are now being urged by independent watchdogs and specialist claims handling organisations to pursue refunds and interest owed.

Eclipse Legal Systems develops and provides the Proclaim claims management software system. Proclaim is heavily used throughout the claims sector to manage and process high-volume transactions and caseloads.

To coincide with the huge demand for systems to manage high levels of PPI claims, Eclipse has released an enhanced version of its existing Proclaim Financial Claims system – specifically tailored for PPI claims.

Proclaim PPI manages the full life-cycle of the claim, from inception of initial details through to conclusion, providing a complete desktop solution to claims handlers. Everything is managed within the system (documents, reminders, diaries, and all electronic correspondence) to ensure that claims handlers operate consistently and in keeping with their organisation’s overall ethos.

Tags:


Leave a comment

* Denotes required field

All comments will be moderated before posting. Please see our Terms and Conditions

Legal Futures Blog

Be careful you do not leave anything behind: will we see the end of chambers?

Charles Feeny

Experience of practice by digital support suggests that working practices will become much more informal and spontaneous, not requiring support by specific entities or even contractual arrangements. This is likely to be particularly true of the Bar, which is or should be a profession focusing on individuals. The future of the Bar is more likely to resemble a library as seen in Scotland and Ireland – albeit an electronic library – rather than the traditional chambers structure.

January 18th, 2017