Eclipse releases claims management solution for PPI caseloads

Print This Post

26 May 2011


Leading claims management software provider Eclipse Legal Systems – a Legal Futures Associate – has announced a new release of its Proclaim system, specifically for payment protection insurance (PPI) claims.

Following the British Bankers Association’s recent decision not to pursue further legal action over PPI, all outstanding mis-selling cases must be settled without further delay.

Credit card and loan providers and the four main banks – Lloyds HBOS, HSBC, Barclays and RBS – are expected to pay out up to £9bn compensation for PPI, making it the biggest mis-selling case in UK history. Consumers who took out policies – costing up to £5,000 – are now being urged by independent watchdogs and specialist claims handling organisations to pursue refunds and interest owed.

Eclipse Legal Systems develops and provides the Proclaim claims management software system. Proclaim is heavily used throughout the claims sector to manage and process high-volume transactions and caseloads.

To coincide with the huge demand for systems to manage high levels of PPI claims, Eclipse has released an enhanced version of its existing Proclaim Financial Claims system – specifically tailored for PPI claims.

Proclaim PPI manages the full life-cycle of the claim, from inception of initial details through to conclusion, providing a complete desktop solution to claims handlers. Everything is managed within the system (documents, reminders, diaries, and all electronic correspondence) to ensure that claims handlers operate consistently and in keeping with their organisation’s overall ethos.

Tags:


Leave a comment

* Denotes required field

All comments will be moderated before posting. Please see our Terms and Conditions

Legal Futures Blog

The skills shortage in law firms is the biggest threat to handling cybercrime

CLC Roundtable discussion at Malmaison Hotel, Charterhouse Square

The skills shortage in our businesses is the biggest threat to our industry when looking at cybercrime. Cybercriminals are not just after money but are looking for sensitive information too, so the legal services sector is an obvious target. In the last year we have had reports of around £7m of client money being lost to such crime. This is not an IT issue and it should not be left to the IT teams to sort out. It is a high-level responsibility and a board-level issue that must be taken seriously. We suspect that we will look back on 2016 and ask why we didn’t respond quicker.

March 21st, 2017