Darbys Solicitors help shape the future of legal software

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7 December 2011

Ambitious Oxford based Darbys Solicitors LLP, is the latest firm to join an innovative group shaping the future of legal software. Darbys currently use the Peppermint Portal product and on the back of this positive experience it has taken the step to join other leading law firms in the Peppermint Partner Programme. The programme allows leading firms to work directly with Legal Futures Associate Peppermint Technology in shaping the Legal Service Platform, the next generation of legal software.

Despite challenging times, Darbys is proving to be one of the market’s success stories. It has recently opened a Manchester office and its Purple Legal and Blue Law brands are enjoying strong growth.  With an ambitious growth strategy in place the firm recognises the need to ensure it has a robust and holistic technology platform to underpin the business.

Simon McCrum, Managing Partner, commented,

“Our current technology is preventing us from achieving our full potential in terms of our traditional offering, but also in terms of the innovative and national marketing we are doing and also because we now have a number of offices around the country and will soon have more. We want to eliminate all unnecessary manual processes so we gain time and cost efficiencies. This will allow us to improve the service we deliver to customers, while ensuring we always remain competitive on price.

“By joining the Peppermint Partner Programme we have the unique opportunity to collaborate with an innovative business, such as Peppermint, and other leading firms in the programme. Our participation allows Darbys to lead and shape the market, not follow. Our experience of working in the Peppermint Partner Programme is both refreshing and different from any other software supplier.”

Darbys made the decision to join the Partner Programme following a demonstration of the Accounts functionality within the Legal Service Platform. They will be inputting to the areas of Accounts, Residential Conveyancing and Debt Control.

Paul Lowe, Operations Director at Darbys, added,

“We have been impressed with what we have seen of the Legal Service Platform so far.  Putting the client profile at the centre of the software is a vast improvement from traditional systems which start from a legacy accounts package.  It is clear that the familiar Microsoft user interface will be a huge benefit in helping user adoption and satisfaction. The Partner Programme gives us access to valuable hands-on experience of the latest technology in the legal sector. We will undoubtedly learn things along the way.”

Peppermint’s CEO, Arlene Adams is delighted to welcome Darbys to the programme,

“Darbys have been a valued partner on our Portal product and they are already offering the same valuable input to the Peppermint Legal Service Platform. It is great to work with a firm that is really passionate about the experience they deliver to clients and understand the importance of having a holistic IT platform to support this.”

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I visit a lot of different businesses in the course of my job – both law firms and other types of organisations. This gives me a unique opportunity to compare how the legal sector is shaping up against the commercial world in how they welcome visitors to their business, and it’s fair to say that those that go the extra mile certainly stand out.

October 21st, 2016