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We’ve had to make “difficult judgement calls”, consumer panel chair admits

The Legal Services Consumer Panel has had to make “difficult judgement calls” in balancing the competing needs for increased access to services with consumer protection, the panel’s chair, Elisabeth Davies, has admitted.

April 10th, 2015 | No Comments »

Law Society warns LeO away from taking on complaints against unregulated providers

The Law Society has told the Legal Ombudsman that solicitors’ practising certificate fees should not be used for ‘thought leadership’ exercises that extend beyond legal services.

March 2nd, 2015 | No Comments »