MPs have called on the government to consult on whether there should be formal regulation of McKenzie Friends, whether or not they charge fees. They said encouraging the use of McKenzie Friends “may in some circumstances amount to a counsel of despair”.
Users of the civil legal aid telephone gateway who sought face-to-face advice “often did so out of preference as opposed to need”, a review has suggested.
A stripped-down telephone advice service for a single pre-payment fee of £45 was launched this week by legal entrepreneur Brad Askew. Naked Legal does not offer formal legal advice, nor does it refer clients who need that advice to lawyers.