QualitySolicitors (QS) has launched a new online customer platform, which has taken a year to develop and is described by the network as the most advanced of its kind.
Forget the John Lewis Christmas advert – lawyers have stepped up efforts to target the over-50s and the victims of medical accidents in the latest high-profile marketing pushes by QualitySolicitors and First4Lawyers respectively.
Expertise from outside the profession is becoming a vital part of the success of law firms and clients are increasingly dictating the pace of change in the legal services market, a panel of non-lawyer industry experts has said.
Chris Kenny, the outgoing chief executive of the Legal Services Board, yesterday called on legal regulators to implement a “trade off” between access to the law and quality of service, with a “safety net” of easy redress when things go wrong.
Craig Holt, the founder of QualitySolicitors, has left the law firm network, it has been confirmed. Mr Holt founded the company in 2008 with Saleem Arif, who we understand left the business some months ago.
Law firm network QualitySolicitors has ditched its nascent ‘Upfront Price Promise’ in favour of a ‘Clear Price Guarantee’ after its research found consumers valued transparency more than fixed fees.
The LegalBeagles web forum, set up by a Brighton litigation executive, is providing the town’s oldest law firm with a stream of consumer credit work and what is understood be the first bank charges court victory since 2007.
Eddie Ross, chief executive of QualitySolicitors (QS) has said an investment decision by its private equity owners, Palamon Capital Partners, will enable it to “consolidate its position” as a national leader in conveyancing.
QualitySolicitors is to launch its ‘QS Price Promise’ in September, combined with a national TV advertising campaign, the network has revealed. It is also changing its approach to firms having to adopt the QS name.
QualitySolicitors has teamed up with a mediation provider to offer a fixed-fee legal solution for the type of small claims disputes that it said most “shortsighted” law firms will not touch. It said law firms were missing out on potential clients of the future.