Putting “values and ethics” at the heart of legal services provision will be one of the key themes taken forward by the Legal Education and Training Review following a major symposium in Manchester, along with quality of legal services and paralegals.
The continued rise in the cost of legal services at a time when consumer wealth has fallen could be putting people off seeking legal advice, new research has suggested. The Legal Services Board report also found indications of falling quality.
The vast majority of MPs are concerned that their constituents may not understand what legal services are regulated and which are not, new research has found. It also identified concern that there is insufficient redress for consumers of legal services.
Regulators should empower consumers to drive improvements in the quality of legal services, while professional indemnity insurers could hand over firm-specific claims data to help target poorly performing practices, the Legal Services Board has suggested.
QCs should lose their title if they fall below an acceptable standard, the Legal Services Consumer Panel suggested today in a report that calls on legal bodies that run voluntary quality schemes to improve checks on lawyers’ continuing competence so as to boost consumer confidence.
Our regular round-up of developments you need to know about includes a call for advice on voluntary quality schemes, the opening up of the legal market in Korea, the College of Law’s fast-track LPC, the continuing fight over the scope of legal professional privilege, CQS hitting 200 firms and much more.
The role of price comparison and customer review websites are set to come under scrutiny from the Legal Services Board as part of efforts to help consumers judge the technical quality of the legal advice they receive. It will also consider whether a “badge” would distinguish regulated and non-regulated providers.
A groundbreaking assessment of the progress in delivering the legal services reforms from a consumer perspective is the centrepiece of the Legal Services Consumer Panel’s plan for the forthcoming year, delegates at today’s Legal Futures Conference will hear. The idea of a “single regulatory badge” will also be floated, along with good practice standards for legal comparison websites
So only 200 conveyancing firms have signed up to the Law Society’s conveyancing quality scheme? I don’t know how many conveyancing firms there are, but I’m going to make an educated guess that there’s several more than that.
The public believes that legal aid solicitors are not as good as other solicitors, research undertaken for the Law Society has found. Focus groups held in London and Birmingham either side of Christmas also revealed that the public think legal aid solicitors are paid private practice rates.