A comparison website claiming to be the first UK service dedicated to matching businesses to lawyers has been launched, and includes customer ratings at the end of every engagement.
The minority of consumers who shop around for legal services are likely to be more satisfied by the service they receive from their chosen provider, new research has found. The findings on how consumers choose lawyers are likely to give encouragement to high street lawyers.
Five legal price comparison websites have signed up to good practice standards issued by two regulators and the Legal Services Consumer Panel – although they are to remain voluntary, with no external validation.
Legal regulators have failed to open up their professional registers containing disciplinary information to price comparison websites, despite having been instructed to do so by the Legal Services Board, the Legal Services Consumer Panel has complained.
Legal comparison website Wigster.com has unveiled plans to increase its 100-strong law firm panel five-fold as it seeks to step up its presence in the market. Matthew Briggs, former CEO of Minster Law and Capita Insurance Services, has joined as a director to drive growth.
Our latest round-up of news you need to know includes the SRA launching an investigation into the conduct of solicitors after the Hillsborough disaster, the latest ABS licences, PC renewal details, and a bid to ensure high standards of complaints handling among conveyancers.
Regulators of the legal profession will have to gather and publish evidence of where lawyers are falling down on quality – including information on disciplinary action – following a wide-ranging review by the Legal Services Board.
CompareLegalCosts.com, the ‘new generation’ comparison website that requires participating law firms and barristers to offer fixed fees, has announced a £500,000 investment in the full launch of the service next month.
The Law Society is investigating whether to launch its own solicitor comparison website, Legal Futures can reveal. There is an internal debate going on as to whether this would enable comparison on price as well as other factors.
The Legal Services Board has urged regulators and professional bodies to engage with comparison websites for the benefit of consumers, including providing access to their registers, Legal Futures can reveal.