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CMCs rake in over £6bn in past 10 years of regulation

Claims management companies have earned over £6bn in the past decade, new figures from the Claims Management Regulator have shown. In a special anniversary report to mark 10 years of regulation, the CMR said that the number of CMCs had shrunk from a peak in 2011 of 3,213 to 1,388 in 2017.

July 20th, 2017 | No Comments »

Clerk who pursued PI claims against wishes of clients banned by SDT

A clerk who pursued personal injury claims against the wishes of his clients has been banned from working for law firms by the Solicitors Disciplinary Tribunal. Michael Davis said he was acting “in accordance with office procedures” and was managing up to 400 live cases at any one time.

June 16th, 2017 | No Comments »

What’s in a name? Appeal judges reject pleas of claimant who sued wrong firm

Appeal judges have rejected the pleas of a claimant who, faced by two law firms with similar names set up by the same solicitor, sued the wrong one. The court heard how Godfrey Morgan Solicitors and Godfrey Morgan Solicitors Limited were run “in parallel, as distinct businesses”.

May 16th, 2017 | 1 Comment »

ABS hopes to build up consumer brand covering 14 types of claim

A high street law firm has obtained an alternative business structure licence as part of a strategy to build up its Refund You website-based consumer brand, which covers 14 areas of claims, from personal injury and financial mis-selling to timeshares and cavity wall insulation.

March 10th, 2017 | 1 Comment »

Personal injury lawyer who faced “perfect storm” is struck off

A personal injury lawyer who faced “what could almost be described as a perfect storm” of legal aid cuts and a doubling of his rent has been struck off by the Solicitors Disciplinary Tribunal. The SDT said that rather than approaching his bank, the solicitor took a decision to “plunder client account”.

July 11th, 2016 | No Comments »

Here come the loss adjusters: US giant to launch ABS

Crawford & Company, one of the world’s biggest firms of loss adjusters, has announced that it is setting up an alternative business structure in the UK to offer an end-to-end claims management services. Crawford – which is listed on the New York Stock Exchange – has 27 offices in this country.

June 16th, 2016 | No Comments »

ICO investigates after medical records found in skip outside law firm

The Information Commissioner’s Office has launched an investigation, after medical records relating to personal injury claims were found in a skip outside a law firm’s former office in St Helens, Merseyside. Separately, evidence has emerged of bodyshops releasing personal data to third-party law firms and CMCs.

June 16th, 2016 | No Comments »

Not about the money: personal injury firm to open City “client knowledge hub”

Defendant personal injury firm BC Legal is launching an unusual “client knowledge hub” in the City next month, which will provide a range of free services but “very little fee-earning”. It said the hub would offer training, software demonstrations and free access to meeting rooms, a roof terrace, a gym and a hotel.

June 9th, 2016 | No Comments »

DAS Law launches graduate academy as staff numbers top 200

DAS Law – the alternative business structure set up by the eponymous legal expenses insurer – is launching a pioneering graduate academy for “lawyers of the future”, with the first six recruits starting next month. Staff numbers at the firm have doubled to around 220 since it was created in 2013.

May 6th, 2016 | No Comments »

Directors of collapsed firm admit allowing client account to be used as banking facility

Two directors of collapsed Devon law firm Recompense, Carolyn Hales and Irene Webb, have admitted allowing its client account to be used as a banking facility following agreements with the Solicitors Regulation Authority. Matthew Roddan, a third director of the firm, is on his way to the Solicitors Disciplinary Tribunal.

March 21st, 2016 | No Comments »