Tag Results

“Change in law needed” to open up Legal Ombudsman to clients of unregulated firms, says boss

Only a change in the law would allow the Legal Ombudsman to cover complaints from consumers of unregulated law firms, the chair of the organisation’s governing body has said as he called on paralegals to campaign for access to the redress scheme.

April 26th, 2016 | No Comments »

Confused? You should be, as LeO decides not to become ADR body

In a further twist to an already complicated saga, the Legal Ombudsman has decided not to become a certified alternative dispute resolution body for the time being. Certification would double LeO’s deadline for complaints from six to 12 months.

December 11th, 2015 | No Comments »