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‘Out of office’ but always on – New survey shows Millennial lawyers desperate to switch-off from work

As the great summer getaway begins, a national survey of small business owners, including legal professionals, found those in the millennial generation are most likely to want more time offline. 73% of 25-34 year olds would like more time unconnected, compared with 53% of 45-54 year olds and 40% of over 55s who would like time switched-off from devices.

August 1st, 2017 | Comments Off on ‘Out of office’ but always on – New survey shows Millennial lawyers desperate to switch-off from work

The Prince of Wales officially opens Moneypenny’s headquarters

Moneypenny, the leading provider of telephone answering, outsourced switchboard, live chat and customer contact solutions, was honoured that His Royal Highness The Prince of Wales officially opened its award winning head office in Wrexham, North Wales.

July 17th, 2017 | Comments Off on The Prince of Wales officially opens Moneypenny’s headquarters

Report reveals rise in calls to family law by 69%

Calls to the family law sector rose by 69% in the first three months of 2017, according to a new report by Moneypenny.

April 5th, 2017 | No Comments »

Moneypenny is a top 5 ‘best company to work for’ for second time

Telephone answering service, Moneypenny, is celebrating after being placed 4th in The Sunday Times 100 Best Companies to Work For list.

February 27th, 2017 | Comments Off on Moneypenny is a top 5 ‘best company to work for’ for second time

Moneypenny hosting exclusive lead-conversion events in March

Moneypenny has partnered with business development specialist and author, Professor Ian Cooper, to host a series of excusive events throughout March to help law firms convert more telephone leads into clients.

February 10th, 2017 | Comments Off on Moneypenny hosting exclusive lead-conversion events in March

How one law firm set the textbook standard for integrating outsourced partnerships

Talk of ‘critical first impressions’ is nothing new, yet giving the highest quality communication when dealing with clients is still chronically overlooked in business. In the UK, a third of business calls go unanswered when clients call. Couple this with the fact that over two thirds (69%) of people won’t leave a voicemail message when their call isn’t answered and instead hang up.

February 7th, 2017 | Comments Off on How one law firm set the textbook standard for integrating outsourced partnerships

60 Seconds with Bernadette Bennett, Commercial Manager, Legal at telephone answering specialist Moneypenny

Bernadette Bennett speaks about her role in supporting law firms find a telephone answering solution.

April 23rd, 2014 | No Comments »