Telephone answering service, Moneypenny, is celebrating after being placed 4th in The Sunday Times 100 Best Companies to Work For list.
Moneypenny has partnered with business development specialist and author, Professor Ian Cooper, to host a series of excusive events throughout March to help law firms convert more telephone leads into clients.
Talk of ‘critical first impressions’ is nothing new, yet giving the highest quality communication when dealing with clients is still chronically overlooked in business. In the UK, a third of business calls go unanswered when clients call. Couple this with the fact that over two thirds (69%) of people won’t leave a voicemail message when their call isn’t answered and instead hang up.
60 Seconds with Bernadette Bennett, Commercial Manager, Legal at telephone answering specialist Moneypenny
Bernadette Bennett speaks about her role in supporting law firms find a telephone answering solution.