The essential guide to conduct, compliance and competence, and the Legal Services Act
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Lawyers strike back? EU proposals could allow them to complain about clients
The government has been urged to oppose European proposals that could allow lawyers to make complaints about their clients. The Legal Services Consumer Panel has otherwise welcomed the EU proposals which could provide redress against unregulated providers.
Government kicks off review of LSB and Legal Ombudsman’s roles
The government review of the “continuing need for the functions and the form” of the Legal Services Board and Office for Legal Complaints began yesterday with a call for evidence. It will take up to six months to complete.
ABSs and fixed fees are answer to charities’ legal advice deficit, says consumer panel report
Alternative business structures could be decisive in helping smaller charities access legal advice with fixed fees, according to research which shows many lack understanding of their legal needs and cannot afford solicitors.
Law Society revokes 200 solicitors’ accreditation scheme membership
The Law Society has recently revoked the membership of 200 members of its accreditation schemes, it has revealed. The society was responding to the surprise expressed last week that it had not appeared to expel anyone from any accreditation scheme over the past five years.
Consumer panel: strip incompetent QCs of their rank as part of bid to improve quality marks
QCs should lose their title if they fall below an acceptable standard, the Legal Services Consumer Panel suggested today in a report that calls on legal bodies that run voluntary quality schemes to improve checks on lawyers’ continuing competence so as to boost consumer confidence.
Licensed conveyancers unveil rival to CQS amid warning that lenders are becoming backdoor regulators
The body representing licensed conveyancers has launched a quality assurance scheme uniquely linked to their regulator in a bid to help detect mortgage fraud. The move by the Society of Licensed Conveyancers goes significantly further than the Law Society’s Conveyancing Quality Scheme.
Will-writer regulation and the need to address poor-quality work by solicitors
In a robust defence of the will-writing industry, Steve Jenkins of leading provider Trust Inheritance argues that while some targeted regulation of the sector could help, there needs to be a strong focus on improving the quality of solicitors’ work.
Legal Services Consumer Panel: still no evidence to justify referral fee ban
The Legal Services Consumer Panel is standing by its recommendation to retain referral fees, saying it has seen no new evidence of consumer detriment to back a ban. Meanwhile, the Bar Council says its legal advice shows referral fees fall foul of the Bribery Act.
SRA unveils strategy to “educate, engage with and empower” consumers
The Solicitors Regulation Authority has launched a new strategy aimed at ensuring the interests of consumers “sit at the heart of the legal services marketplace”. It is also working on a project to determine whether the legal profession is meeting the needs of the deaf and hard of hearing.
Bid to shut down will-writing companies as LSB launches regulation evidence call
The Insolvency Service last week presented petitions to wind up three will-writing businesses. The news comes as the Legal Services Board issues a call for evidence on whether to make will-writing, the entire probate process and estate administration reserved legal activities.
